Revenue Increased 6% to
Gross Profit Margin Unchanged at 55%;
Net Income Increased 11% to
Diluted Earnings Per Share Increased 18% to
Adjusted EBITDA(1) Increased 3% to
Reaffirming Full-Year 2026 Outlook
Financial Results |
| |||||||||||
|
| Three Months Ended |
| |||||||||
|
|
| ||||||||||
(In millions except as noted) |
| 2026 |
|
| 2025 |
|
| Change |
| |||
Revenue |
| $ | 451 |
|
| $ | 426 |
|
|
| 6 | % |
Gross Profit |
|
| 248 |
|
|
| 235 |
|
|
| 5 | % |
Net Income |
|
| 41 |
|
|
| 37 |
|
|
| 11 | % |
Diluted Earnings per Share |
|
| 0.57 |
|
|
| 0.49 |
|
|
| 18 | % |
Adjusted Net Income(1) |
|
| 53 |
|
|
| 49 |
|
|
| 8 | % |
Adjusted Diluted Earnings per Share(1) |
|
| 0.73 |
|
|
| 0.64 |
|
|
| 14 | % |
Adjusted EBITDA(1) |
|
| 104 |
|
|
| 100 |
|
|
| 3 | % |
Home Warranties (number in millions) |
|
| 2.10 |
|
|
| 2.10 |
|
|
| 0 | % |
First-Quarter 2026 Summary
- Revenue increased 6% to
$451 million and was comprised of 5% from higher realized price and 1% from higher volume - Gross profit margin unchanged at 55%
- Net Income and Diluted Earnings Per Share increased 11% to
$41 million and 18% to$0.57 , respectively - Adjusted EBITDA(1) increased 3% to
$104 million - First-quarter share repurchases totaled
$60 million - Growth in the number of home warranties in the first-year channels accelerated to 3%
Reaffirming Full-Year 2026 Outlook
- Revenue of
$2.155 billion to$2.195 billion - Adjusted EBITDA(2) of
$565 million to$580 million
“Frontdoor delivered an excellent first quarter performance," said Chairman and Chief Executive Officer
First-Quarter 2026 Results
Revenue by Customer Channel |
| |||||||||||
|
| Three Months Ended |
| |||||||||
|
|
| ||||||||||
(In millions) |
| 2026 |
|
| 2025 |
|
| Change |
| |||
Renewals |
| $ | 352 |
|
| $ | 333 |
|
|
| 6 | % |
Real estate (First-Year) |
|
| 28 |
|
|
| 27 |
|
|
| 3 | % |
Direct-to-consumer (First-Year) |
|
| 31 |
|
|
| 32 |
|
|
| (5 | )% |
Other |
|
| 41 |
|
|
| 33 |
|
|
| 23 | % |
Total |
| $ | 451 |
|
| $ | 426 |
|
|
| 6 | % |
Revenue increased 6% to
- Renewal revenue increased 6% due to higher price realization;
- Real estate revenue increased 3% due to higher volume, partially offset by lower price;
- Direct-to-consumer revenue decreased 5% due to lower price from our promotional pricing strategy to drive new home warranty member growth, partially offset by higher volume; and
- Other revenue increased 23% primarily due to the growth of the HVAC upgrade program.
Period-over-Period Net Income and Adjusted EBITDA(1) Bridge | |||||||||||
(In millions) |
| Net Income |
|
|
| Adjusted |
| ||||
Three Months Ended |
| $ |
| 37 |
|
|
| $ |
| 100 |
|
Impact of change in revenue |
|
|
| 19 |
|
|
|
|
| 19 |
|
Contract claims costs |
|
|
| (6 | ) |
|
|
|
| (6 | ) |
Sales and marketing costs |
|
|
| (6 | ) |
|
|
|
| (6 | ) |
Customer service costs |
|
|
| (2 | ) |
|
|
|
| (2 | ) |
Stock-based compensation expense |
|
|
| (3 | ) |
|
|
|
| — |
|
Other general and administrative costs |
|
|
| (1 | ) |
|
|
|
| (1 | ) |
Depreciation and amortization expense |
|
|
| 2 |
|
|
|
|
| — |
|
Interest expense |
|
|
| 1 |
|
|
|
|
| — |
|
Interest and net investment income |
|
|
| (1 | ) |
|
|
|
| (1 | ) |
Provision for income taxes |
|
|
| 1 |
|
|
|
|
| — |
|
Three Months Ended |
| $ |
| 41 |
|
|
| $ |
| 104 |
|
First-quarter 2026 Net Income increased 11% to
$19 million from higher revenue conversion(3).- Contract claims costs(4) increased
$6 million , excluding the impact of claims costs related to the change in revenue. Contract claims costs primarily reflects:- Low-single digit cost inflation across our contractor network, replacement parts and equipment;
- A higher number of service requests per member, including
$1 million from unfavorable weather; and - Favorable claims cost development of
$6 million , compared to a$7 million favorable claims cost development in the first-quarter of 2025.
$6 million of higher sales and marketing costs, primarily due to increased marketing investments to drive direct-to-consumer channel growth.
Cash Flow
|
| Three Months Ended |
| |||||||
|
|
| ||||||||
(In millions) |
| 2026 |
|
| 2025 |
| ||||
Net cash provided from (used for): |
|
|
|
|
|
|
|
| ||
Operating activities |
| $ |
| 119 |
|
| $ |
| 124 |
|
Investing activities |
|
|
| (7 | ) |
|
|
| 47 |
|
Financing activities |
|
|
| (75 | ) |
|
|
| (85 | ) |
Cash increase during the period |
| $ |
| 37 |
|
| $ |
| 85 |
|
Net cash provided from operating activities was
Net cash used for investing activities was
Net cash used for financing activities was
Free Cash Flow(1) was
Cash as of
Second-Quarter 2026 Outlook
- Revenue of
$635 million to$650 million . - Adjusted EBITDA(2) of
$198 million to$208 million .
Full-Year 2026 Outlook
- Revenue of
$2.155 billion to$2.195 billion . Key assumptions:- Realized price increase of 2% to 3%.
- Volume increase of 1% to 2%.
- Low-single digit increase in renewal channel revenue.
- Low-single digit decrease in direct-to-consumer channel revenue.
- Low-single digit increase in real estate channel revenue.
$220 million to$240 million in non-warranty and other revenue.
- Total home warranty member count to increase approximately 1% in 2026, primarily driven by an approximately 5% increase in first-year home warranty member count.
- Gross profit margin of 54% to 55%.
- SG&A of
$660 million to$680 million . - Adjusted EBITDA(2) of
$565 million to$580 million , and Adjusted EBITDA margin(2) of approximately 26%. - Capital expenditures of
$30 million to$35 million . - Annual effective tax rate of approximately 25%.
First-Quarter 2026 Earnings Conference Call
The call will be available for replay for approximately 60 days. To access the replay of this call, please call 877-481-4010 and enter conference passcode 53785 (international participants: 919-882-2331, conference passcode 53785). To view a replay of the webcast, visit the company’s https://investors.frontdoorhome.com.
About
Our customizable home warranties are annual service plan agreements that cover the repair or replacement for breakdowns due to normal wear and tear of major components. We cover up to 29 home systems and appliances, including electrical, plumbing, HVAC systems, water heaters, refrigerators, dishwashers and ranges/ovens/cooktops, as well as optional coverages for pools, spas and pumps. Our home warranties provide peace of mind, budget protection, convenience, repair expertise and service guarantee. Our non-warranty services provide homeowners greater value through replacement and upgrade programs, as well as other home maintenance offerings.
Our 2-10 new home builder warranty solutions offer flexible builder-backed and insurance-backed warranty options covering workmanship, home distribution systems and structural components.
Forward-Looking Statements
This news release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, including, in particular, projected future performance and any statements about Frontdoor’s plans, strategies and prospects. Forward-looking statements can be identified by the use of forward-looking terms such as “believe,” “expect,” “estimate,” “could,” “should,” “intend,” “may,” “plan,” “seek,” “anticipate,” “project,” “will,” “shall,” “would,” “aim,” or other comparable terms. These forward-looking statements are subject to known and unknown risks and uncertainties, many of which may be beyond our control. Such risks and uncertainties include, but are not limited to: changes in macroeconomic conditions, including inflation, tariffs and global supply chain challenges and changing interest rates, especially as they may affect existing or new home sales, consumer confidence, demand for our services, labor availability or our costs; our ability to successfully implement our business strategies; the ability of our marketing efforts to be successful and cost-effective; our dependence on our first-year direct-to-consumer and real estate acquisition channels and our renewal channel for home warranty sales; our dependence on our existing warranty customer base, and strategic partners for non-warranty sales; changes in the source and intensity of competition in our market; our ability to attract, retain and maintain positive relations with third-party contractors and vendors; increases in parts, appliance and home system prices, and other operating costs; changes in
Non-GAAP Financial Measures
To supplement Frontdoor’s results presented in accordance with accounting principles generally accepted in
We define "Adjusted EBITDA" as net income before depreciation and amortization expense; goodwill and intangibles impairment; restructuring charges; acquisition and integration related costs; provision for income taxes; non-cash stock-based compensation expense; interest expense; loss on extinguishment of debt; and other non-operating expenses. We define “Adjusted EBITDA margin” as Adjusted EBITDA divided by revenue. We believe Adjusted EBITDA and Adjusted EBITDA margin are useful for investors, analysts and other interested parties as they facilitate company-to-company operating performance comparisons by excluding potential differences caused by variations in capital structures, taxation, the age and book depreciation of facilities and equipment, restructuring and acquisition initiatives and equity-based, long-term incentive plans.
We define “Free Cash Flow” as net cash provided from operating activities less property additions. Free Cash Flow is not a measurement of our financial performance or liquidity under
We define “Adjusted Net Income” as net income before: amortization expense; acquisition and integration related costs; restructuring charges; loss on extinguishment of debt; other non-operating expenses; and the tax impact of the aforementioned adjustments. We believe Adjusted Net Income is useful for investors, analysts and other interested parties as it facilitates company-to-company operating performance comparisons by excluding potential differences caused by items listed in this definition.
We define “Adjusted Diluted Earnings per Share” as Adjusted Net Income divided by the weighted-average diluted common shares outstanding.
We define “Unrestricted Cash” as cash not subject to third-party restrictions. For additional information related to our third-party restrictions, see “Liquidity and Capital Resources — Liquidity” under the heading “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our 2025 Annual Report on Form 10-K filed with the
See the schedules attached hereto for additional information and reconciliations of such non-GAAP financial measures. Management believes these non-GAAP financial measures provide useful supplemental information for its and investors’ evaluation of Frontdoor’s business performance and are useful for period-over-period comparisons of the performance of Frontdoor’s business. While we believe that these non-GAAP financial measures are useful in evaluating our business, this information should be considered as supplemental in nature and is not meant to be considered in isolation or as a substitute for the related financial information prepared in accordance with
© 2026
(1) | See “Reconciliations of Non-GAAP Financial Measures” accompanying this release for a reconciliation of Adjusted EBITDA, Free Cash Flow, Adjusted Net Income and Adjusted Diluted Earnings per Share, each a non-GAAP measure, to the nearest GAAP measure. See “Non-GAAP Financial Measures” included in this release for descriptions of calculations of these measures. Amounts presented in the reconciliations and other tables presented herein may not sum due to rounding. |
(2) | A reconciliation of the forward-looking Adjusted EBITDA and Adjusted EBITDA Margin outlook to net income cannot be provided without unreasonable effort because of the inherent difficulty of accurately forecasting the occurrence and financial impact of the various adjusting items necessary for such reconciliation that have not yet occurred, are out of our control, or cannot be reasonably predicted. For the same reasons, the company is unable to assess the probable significance of the unavailable information, which could have a material impact on its future GAAP financial results. |
(3) | Revenue conversion includes the impact of the change in the number of home warranties as well as the impact of year-over-year price changes. The impact of the change in the number of home warranties considers the associated revenue on those plans less an estimate of contract claims costs based on margin experience in the prior year period. |
(4) | Contract claims costs includes the impact of changes in service request incidence, inflation and other drivers associated with the number of home warranties in the prior year period. The impact on contract claims costs resulting from year-over-year changes in the number of home warranties is included in revenue conversion above. |
Consolidated Statements of Operations and Comprehensive Income (Unaudited) | ||||||||||
(In millions, except per share data) | ||||||||||
|
| Three Months Ended |
| |||||||
|
|
| ||||||||
|
| 2026 |
|
| 2025 |
| ||||
Revenue |
| $ |
| 451 |
|
| $ |
| 426 |
|
Cost of services rendered |
|
|
| 203 |
|
|
|
| 191 |
|
Gross Profit |
|
|
| 248 |
|
|
|
| 235 |
|
Selling and administrative expenses |
|
|
| 162 |
|
|
|
| 151 |
|
Depreciation and amortization expense |
|
|
| 20 |
|
|
|
| 23 |
|
Restructuring charges |
|
|
| 1 |
|
|
|
| 1 |
|
Interest expense |
|
|
| 19 |
|
|
|
| 19 |
|
Interest and net investment income |
|
|
| (5 | ) |
|
|
| (6 | ) |
Income before Income Taxes |
|
|
| 51 |
|
|
|
| 48 |
|
Provision for income taxes |
|
|
| 10 |
|
|
|
| 11 |
|
Net Income |
| $ |
| 41 |
|
| $ |
| 37 |
|
|
|
|
|
|
|
|
|
| ||
Other Comprehensive Income (Loss), Net of Income Taxes: |
|
|
|
|
|
|
|
| ||
Unrealized gain (loss) on derivative instruments, net of income taxes |
|
|
| 4 |
|
|
|
| (7 | ) |
Total Other Comprehensive Income (Loss), Net of Income Taxes |
|
|
| 4 |
|
|
|
| (7 | ) |
Comprehensive Income |
| $ |
| 45 |
|
| $ |
| 30 |
|
|
|
|
|
|
|
|
|
| ||
Earnings per Share: | ? | ? |
|
| ? | ? |
|
| ||
Basic | ? | $ |
| 0.58 |
|
| $ |
| 0.50 |
|
Diluted | ? | $ |
| 0.57 |
|
| $ |
| 0.49 |
|
|
|
|
|
|
|
|
|
| ||
Weighted-average Common Shares Outstanding: |
|
|
|
|
|
|
|
| ||
Basic |
|
|
| 70.6 |
|
|
|
| 74.7 |
|
Diluted |
|
|
| 72.2 |
|
|
|
| 76.3 |
|
Condensed Consolidated Statements of Financial Position (Unaudited) | ||||||||||
(In millions, except share data) | ||||||||||
|
| As of |
| |||||||
|
|
|
|
| ||||||
|
| 2026 |
|
| 2025 |
| ||||
Assets: |
|
|
|
|
|
|
|
| ||
Current Assets: |
|
|
|
|
|
|
|
| ||
Cash and cash equivalents |
| $ |
| 603 |
|
| $ |
| 566 |
|
Receivables, less allowance of |
|
|
| 10 |
|
|
|
| 10 |
|
Prepaid expenses and other current assets |
|
|
| 43 |
|
|
|
| 44 |
|
Assets held for sale |
|
|
| 4 |
|
|
|
| 4 |
|
Total Current Assets |
|
|
| 661 |
|
|
|
| 624 |
|
Other Assets: |
|
|
|
|
|
|
|
| ||
Property and equipment, net |
|
|
| 54 |
|
|
|
| 57 |
|
|
|
| 959 |
|
|
|
| 959 |
| |
Intangible assets, net |
|
|
| 386 |
|
|
|
| 398 |
|
Operating lease right-of-use assets |
|
|
| 7 |
|
|
|
| 7 |
|
Deferred reinsurance |
|
|
| 65 |
|
|
|
| 66 |
|
Deferred customer acquisition costs |
|
|
| 15 |
|
|
|
| 14 |
|
Other assets |
|
|
| 18 |
|
|
|
| 17 |
|
Total Assets |
| $ |
| 2,164 |
|
| $ |
| 2,142 |
|
Liabilities and Shareholders' Equity: |
|
|
|
|
|
|
|
| ||
Current Liabilities: |
|
|
|
|
|
|
|
| ||
Accounts payable |
| $ |
| 87 |
|
| $ |
| 89 |
|
Accrued liabilities: |
|
|
|
|
|
|
|
| ||
Payroll and related expenses |
|
|
| 32 |
|
|
|
| 47 |
|
Home warranty claims |
|
|
| 64 |
|
|
|
| 69 |
|
Income taxes payable |
|
|
| 35 |
|
|
|
| 26 |
|
Other |
|
|
| 30 |
|
|
|
| 34 |
|
Deferred revenue |
|
|
| 173 |
|
|
|
| 107 |
|
Current portion of long-term debt |
|
|
| 29 |
|
|
|
| 29 |
|
Total Current Liabilities |
|
|
| 451 |
|
|
|
| 402 |
|
Long-Term Debt |
|
|
| 1,138 |
|
|
|
| 1,144 |
|
Other Long-Term Liabilities: |
|
|
|
|
|
|
|
| ||
Deferred tax liabilities, net |
|
|
| 54 |
|
|
|
| 53 |
|
Operating lease liabilities |
|
|
| 17 |
|
|
|
| 18 |
|
Unearned insurance premium |
|
|
| 235 |
|
|
|
| 236 |
|
Long-term deferred revenue |
|
|
| 18 |
|
|
|
| 19 |
|
Other long-term liabilities |
|
|
| 22 |
|
|
|
| 27 |
|
Total Other Long-Term Liabilities |
|
|
| 345 |
|
|
|
| 354 |
|
Commitments and Contingencies |
|
|
|
|
|
|
|
| ||
Shareholders' Equity: |
|
|
|
|
|
|
|
| ||
Common stock, |
|
|
| 1 |
|
|
|
| 1 |
|
Additional paid-in capital |
|
|
| 199 |
|
|
|
| 195 |
|
Retained earnings |
|
|
| 826 |
|
|
|
| 785 |
|
Accumulated other comprehensive loss |
|
|
| (8 | ) |
|
|
| (12 | ) |
Less treasury stock, at cost; 18,481,260 shares as of |
|
|
| (787 | ) |
|
|
| (727 | ) |
Total Shareholders' Equity |
|
|
| 230 |
|
|
|
| 242 |
|
Total Liabilities and Shareholders' Equity |
| $ |
| 2,164 |
|
| $ |
| 2,142 |
|
Consolidated Statements of Cash Flows (Unaudited) | ||||||||||
(In millions) | ||||||||||
|
| Three Months Ended |
| |||||||
|
|
| ||||||||
|
| 2026 |
|
| 2025 |
| ||||
Cash and Cash Equivalents at Beginning of Period |
| $ |
| 566 |
|
| $ |
| 421 |
|
Cash Flows from Operating Activities: |
|
|
|
|
|
|
|
| ||
Net Income |
|
|
| 41 |
|
|
|
| 37 |
|
Adjustments to reconcile net income to net cash provided from operating activities: |
|
|
|
|
|
|
|
| ||
Depreciation and amortization expense |
|
|
| 20 |
|
|
|
| 23 |
|
Deferred income tax benefit |
|
|
| (1 | ) |
|
|
| (1 | ) |
Stock-based compensation expense |
|
|
| 10 |
|
|
|
| 8 |
|
Other |
|
|
| (2 | ) |
|
|
| — |
|
Changes in: |
|
|
|
|
|
|
|
| ||
Receivables |
|
|
| — |
|
|
|
| 1 |
|
Prepaid expenses and other current assets |
|
|
| 1 |
|
|
|
| 3 |
|
Deferred reinsurance |
|
|
| 1 |
|
|
|
| (1 | ) |
Deferred customer acquisition costs |
|
|
| (1 | ) |
|
|
| (1 | ) |
Accounts payable |
|
|
| (2 | ) |
|
|
| 5 |
|
Deferred revenue |
|
|
| 65 |
|
|
|
| 61 |
|
Accrued liabilities |
|
|
| (23 | ) |
|
|
| (25 | ) |
Deferred insurance premiums |
|
|
| (2 | ) |
|
|
| 2 |
|
Current income taxes |
|
|
| 10 |
|
|
|
| 11 |
|
Net Cash Provided from Operating Activities |
|
|
| 119 |
|
|
|
| 124 |
|
Cash Flows from Investing Activities: |
|
|
|
|
|
|
|
| ||
Purchases of property and equipment |
|
|
| (6 | ) |
|
|
| (7 | ) |
Purchases of short-term investments and available-for-sale securities |
|
|
| (2 | ) |
|
|
| (6 | ) |
Sales and maturities of available-for-sale securities |
|
|
| — |
|
|
|
| 60 |
|
|
|
| (7 | ) |
|
|
| 47 |
| |
Cash Flows from Financing Activities: |
|
|
|
|
|
|
|
| ||
Repayments of debt |
|
|
| (7 | ) |
|
|
| (7 | ) |
Repurchases of common stock |
|
|
| (61 | ) |
|
|
| (71 | ) |
Other financing activities |
|
|
| (7 | ) |
|
|
| (7 | ) |
|
|
| (75 | ) |
|
|
| (85 | ) | |
Cash Increase During the Period |
|
|
| 37 |
|
|
|
| 85 |
|
Cash and Cash Equivalents at End of Period |
| $ |
| 603 |
|
| $ |
| 506 |
|
Reconciliations of Non-GAAP Financial Measures | ||||||||
The following table presents reconciliations of Net Income to Adjusted Net Income. | ||||||||
|
| Three Months Ended |
| |||||
|
|
| ||||||
(In millions, except per share amounts) |
| 2026 |
|
| 2025 |
| ||
Net Income |
| $ | 41 |
|
| $ | 37 |
|
Amortization expense |
|
| 12 |
|
|
| 13 |
|
Acquisition and integration related costs |
|
| 2 |
|
|
| 2 |
|
Restructuring Charges |
|
| 1 |
|
|
| 1 |
|
Tax Impact of Adjustments |
|
| (3 | ) |
|
| (3 | ) |
Adjusted Net Income |
| $ | 53 |
|
| $ | 49 |
|
Adjusted Earnings per Share: |
|
|
|
|
|
| ||
Basic |
| $ | 0.75 |
|
| $ | 0.66 |
|
Diluted |
| $ | 0.73 |
|
| $ | 0.64 |
|
Weighted-average Common Shares outstanding: |
|
|
|
|
|
| ||
Basic |
|
| 70.6 |
|
|
| 74.7 |
|
Diluted |
|
| 72.2 |
|
|
| 76.3 |
|
The following table presents reconciliations of net cash provided from operating activities to Free Cash Flow. | ||||||||||
|
| Three Months Ended |
| |||||||
|
|
| ||||||||
(In millions) |
| 2026 |
|
| 2025 |
| ||||
Net cash provided from operating activities |
| $ |
| 119 |
|
| $ |
| 124 |
|
Property additions |
|
|
| (6 | ) |
|
|
| (7 | ) |
Free Cash Flow |
| $ |
| 114 |
|
| $ |
| 117 |
|
The following table presents reconciliations of Net Income to Adjusted EBITDA. | ||||||||||
|
| Three Months Ended |
| |||||||
|
|
| ||||||||
(In millions) |
| 2026 |
|
| 2025 |
| ||||
Net Income |
| $ |
| 41 |
|
| $ |
| 37 |
|
Depreciation and amortization expense |
|
|
| 20 |
|
|
|
| 23 |
|
Restructuring charges |
|
|
| 1 |
|
|
|
| 1 |
|
Acquisition and integration related costs |
|
|
| 2 |
|
|
|
| 2 |
|
Provision for income taxes |
|
|
| 10 |
|
|
|
| 11 |
|
Non-cash stock-based compensation expense |
|
|
| 10 |
|
|
|
| 8 |
|
Interest expense |
|
|
| 19 |
|
|
|
| 19 |
|
Adjusted EBITDA |
| $ |
| 104 |
|
| $ |
| 100 |
|
Key Business Metrics | |||||||||
|
| As of |
|
| |||||
|
| 2026 |
|
| 2025 |
|
| ||
Number of home warranties (in millions) |
|
| 2.10 |
|
|
| 2.10 |
|
|
Renewals |
|
| 1.57 |
|
|
| 1.58 |
|
|
First-Year Direct-To-Consumer |
|
| 0.32 |
|
|
| 0.31 |
|
|
|
| 0.21 |
|
|
| 0.21 |
|
| |
Increase (Reduction) in number of home warranties(1) |
|
| 0 |
| % |
| 7 |
| % |
Customer retention rate |
|
| 79.3 |
| % |
| 79.9 |
| % |
(1) | As of |
FTDR-Financial
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