RNG RingCentral, Inc.

NYSE
$79.94

RingCentral's Near-Doubled Stock Puts Its AI Story to the Test as Growth Hovers Near 5%

RingCentral heads into its third-quarter report with a problem most companies would welcome: the stock has nearly doubled since its last update, climbing about 94% while the S&P 500 gained roughly 5%. That rally rewarded a quarter in which every key metric beat the top of guidance, the full-year outlook rose again and management pulled forward its margin ambitions. The open question on October 22 is whether the operating evidence can keep pace with a share price that has largely priced in the turnaround from melting ice cube to AI beneficiary.

Wall Street expects non-GAAP earnings of $1.27 per share on revenue of $667.0 million, which would be about 4.4% growth from a year ago. Management guided to $1.25 to $1.30 per share and $664 million to $670 million in revenue, so consensus sits comfortably in the middle of both ranges. The Earnings Whisper of $1.31 is a few cents above consensus and just beyond the top of guidance. That hints at a crowd expecting RingCentral to repeat its habit of clearing the high end. The gap is small, but after several beat-and-raise quarters, landing merely in range may not satisfy anyone.

The revenue figure deserves a closer look. Last quarter's top line grew nearly 6%, and the guided range implies something closer to 4% to 5%. Growth has been stuck in a narrow band of roughly 5% to 6% for several quarters despite the AI momentum. Management has said enterprise repricing headwinds tied to lapping pandemic-era contracts should fade as fiscal 2027 begins. A soft Q3 growth rate would not break the thesis on its own. But the AI products need to show they are starting to move the consolidated number, not just their own customer counts.

Those counts were impressive last quarter. Customers paying for at least one AI product made up about 13% of annual recurring revenue, roughly $300 million and double the prior year. AIR customers topped 16,000, the Customer Engagement Bundle jumped 80% sequentially to more than 9,600, and ACE kept climbing. Continued sequential gains would validate the claim that AI is expanding wallet share rather than cannibalizing seats. So would further evidence that net retention in the AI cohort stays well above 100%. Investors should also look for early signs from two newly reset partnerships. NICE now resells Ring EX into its enterprise contact center base, and Avaya's ACO customers are migrating directly onto RingCentral's platform. Neither should transform one quarter. Any commentary on pipeline or early migrations, though, would show whether these are real distribution channels or press releases.

Margins are the other swing factor. Subscription gross margin held above 80% last quarter but came in a bit light, and management acknowledged rising AI token costs as usage scales. That tension matters because the company now targets a 20% GAAP operating margin within two to three years, versus three to four years previously. It also lifted full-year free cash flow guidance to $615 million to $625 million and raised its dividend to 12.5 cents. If gross margin slips further while AI adoption accelerates, the market may question how profitable each incremental AI dollar really is.

Sentiment has warmed but remains cautious, with the bearish reading easing to about 12% from nearly 27% before the last report. The shares trade around $78.69, far above the 200-day moving average near $45.57 and within about 4% of their post-earnings high of $81.90. That leaves little cushion for disappointment. Ultimately, the report hinges on whether RingCentral can show AI cost discipline alongside AI growth while nudging the full-year outlook higher once more. Delivering both would confirm that the margin and cash flow story can carry the stock even with modest top-line growth. Falling short on either would make the recent rally look ahead of the fundamentals.

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