MELI MercadoLibre, Inc.
$1,844.58
MercadoLibre, Inc. Q2 F2026 Earnings Call Transcript
Wednesday, August 5, 2026
AI Conference Call Analysis
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Management
and many more. We've been adding large numbers of new buyers who typically start out purchasing far less than our average user. That's a sign of changed behavior, not just a bigger audience. It shows existing users engaging more deeply with us, not simply more people showing up. Conversion in Brazil is up 1.1 percentage points year-on-year. And this wasn't an incremental gain, it was a step change and it has proven sustainable for a full year. The ratio of daily to monthly active users has inflected too, with daily actives growing faster every single quarter. Since the free shipping threshold was lowered and new buyer cohorts who joined after the change are a year on, purchasing more items across more categories with higher retention than the cohorts that came before them. This is not an isolated case. Across our business, we see the same pattern. Users who engage more deeply with us become dramatically more valuable. The clearest evidence is what we call ecosystemic users, those who use both our marketplace and Mercado Pago, not just one or the other. These users generate meaningfully more GMV, purchase across a much wider range of categories, and engage far more deeply with our fintech products. Most importantly, they are dramatically more profitable. Contribution profit per ecosystemic user is multiples of the sum of a marketplace-only user and a fintech-only user. That is why we keep investing the way we do. We are changing behavior and building habits we believe will drive this business's profitability for years to come. With that strategic context in mind, I now would like to turn to three topics we believe are top of mind for investors and where we think it is worth spending a few additional minutes. First, our credit business. Our credit portfolio reached $16.4 billion in Q2, growing 75% year-on-year. We have achieved this growth alongside solid asset quality across the portfolio, which reflects our disciplined approach to risk management as we scale, and the shift towards lower-risk users in recent years. Our 15-90 day NPL in Q2 was 7.0% for the total portfolio, and 4.6% for the credit cards specifically, both close to historical lows. Nayimol improved from 18% in Q1 2026 to 21% in Q2 2026, with gains in our three largest markets. This includes Brazil, where spreads in our consumer portfolio recovered as provisions normalized. MPLs in Brazil were broadly stable year on year. These results are not coincidental, They reflect the deliberate move up market in our consumer and merchant credit portfolios and the scaling of our credit card, which we only offer to lower risk users. This is highly synergistic with our marketplace, where we have a large base of high quality engaged users to draw from as we continue to grow the book. Second, a quick word on margins. This quarter's EBIT margin of 6.7% was down 550 basis points year on year, as we continue to prioritize long-term strategic investments over short-term profitability. These investments are consistent with the areas of focus we have described in previous quarters. On a sequential basis, our margin was broadly stable. This is a function of stronger profitability in credit, particularly in the Brazil consumer portfolio, where provisions normalized after a spike in Q1. This was offset by margin compression in acquiring, primarily in Mexico, and incremental investments in commerce. Finally, on cash flow. In Q2, we continue to see the underlying cash generation strength of the business. We generated $214 million in adjusted free cash flow for the quarter, even after absorbing higher capital expenditure of $441 million and investing $2.1 billion into the growth of our credit book. Thank you.
Operator
Conference Operator
We will now begin the analyst question and answer session. To join the question queue, you may press star, then 1 on your telephone keypad. You will hear a tone acknowledging your request. If you're using a speakerphone, please pick up your handset before pressing any keys. To withdraw your question, please press star, then 2. Please limit yourself to one question, and if you have any further questions, you may re-enter the question queue. The first question comes from Irma Skars with Goldman Sachs. Please go ahead.
Irma Skars
Analyst, Goldman Sachs
Yes, hi, thank you very much for the opportunity to ask my question and thanks also for all the detail in the shareholder letter on the engagement metrics across the ecosystem. Very interesting detail that you provided there. However, I'll just be obliged to ask you about margin for one second. There was a bit more quarter-over-quarter gross margin compression than we had perhaps expected. So thank you for also laying out the sources that drove this in the shareholder letter. Now when I think through each of those, the first one I think was well mapped, the second and the third one felt a little bit more incrementally new. So my question would be somewhat twofold. How much scope do you see to adjust pricing to pass these cost pressures through to consumers? I think there's some in acquiring, there's some related to memory costs, but you also do mention higher shipping costs that weren't fully offset by revenues. I was wondering if that's gas prices or other pressures in the network and whether you saw scope to pass it through to customers. And then secondly, whether those two incremental headwinds, either in net nature or magnitude, were something that you were already factoring in when you last spoke to us in early May and you had sort of suggested that you were expecting a similar margin level consistent with 1Q. Thank you.
Martin
Management
Hi, my name is Martin here. How are you? Thank you for your question. I think the best way to answer your question is to look at sequential margins. As you can see, it's pretty much in line with Q1, but there are two things moving in opposite directions there. The first one was an improvement in margins in the credit business, as we discussed earlier. Last quarter, there was a spike on provisions. It was a temporary spike. We explained that last quarter, and now it has come back to normal Express, a very profitable business. So that contributed to margins. That was offset, and I will go in order of importance. It was offset by some investments that we have made in Brazil in commerce. We discussed this in the previous quarterly call, where we lower certain take rates to, in certain verticals, we lower take rates and we offer discounts to consumers buying and paying with PICs. That was a strategic initiative that we did in Brazil. We have done that in the past, and it has proven to have positive results, but it generated some margin compression. In addition to that, there was some margin compression on the acquiring business. Two things there. One is the fact that the devices have an increasing cost of devices because of higher cost of chips in the industry. So that's something that's there to stay. We will monitor that situation as well. And then there was a one-off charge because we, in Mexico, we restocked. and a significant volume in terms of devices. And that's because we're growing very fast in Mexico. We see a big opportunity to continue growing. And as you know, as we sell those devices at a loss, we need to book the losses up front. So when we increase the stock, there's a one-off compression of margins. So that will compensate throughout the rest of the year. And the last point that you're addressing is the cost of the energy cost. We've seen some cost increases in terms of logistics because of energy costs. Some of them we pass on to our users, and some we elected to observe ourselves. So there is some margin compression. It's not significant, but it's like margin compression there as well.
Osvaldo
Management
And building on Martin's comment regarding POS devices and us not increasing the prices, that was driven by two things. On the one hand, the payback periods continued to be in line with what we expected, and therefore there was no need to do that. And also our competitors did not raise their prices, so it didn't make sense given how fast we're growing and how fast we're gaining market share to raise our prices.
Marcelo Santos
Analyst, JP Morgan
Thank you.
Operator
Conference Operator
The next question comes from Andrew Rubin with Morgan Stanley. Please go ahead.
Andrew Rubin
Analyst, Morgan Stanley
Hi. Thanks very much for the question. I'm interested in some dynamics around Brazil's seller growth. You mentioned the acceleration to 29. I don't think you've mentioned that one before, so just to level set what that was growing before the select discounts. And more fundamentally, Is there a profit drag from these new sellers? Maybe they were more likely to take up your promotions or maybe something structural about the new seller mix. And really what I'm trying to understand here is there an element of maturation on your platform where a new seller starts to sell more over time, the seller economics change over time, the way we think about buyer economics. Again, I think that was a new call out, the growth. So I'd like to understand how that plays in. Thank you.
Ariel
Chief Financial Officer
Hey, Andrew. Ariel here. Great to hear you. So, yeah, I think what we did in Brazil with day grades goes back to the basics of e-commerce, right? So when consumers are deciding where to shop, they are basically looking for the broadest selection at the best possible price with the fastest shipping and the best financing. And clearly, getting the right selection is a key part of our strategy. That's why we've been doing 1P. That's why we've been doing CBT. And that's why this quarter, as we did back in 2024 and 2025, we decided to lower seller take rates. We've already proven that lever, and we've consistently seen that every time we lower take rates, we get an acceleration. Thank you very much. Thank you very much. In terms of unit economics and profitability coming from the acceleration of sellers, I would say there's nothing big to call out. So while there are some programs in order to get sellers to scale and so on, there's nothing really affecting our margins on that one.
Operator
Conference Operator
The next question comes from Bob Ford with Bank of America. Please go ahead.
Bob Ford
Analyst, Bank of America
Thank you and good evening, everybody. Ariel, in the letter to shareholders and in the comments, you touch on some very compelling engagement in ecosystemic behaviors. What's your early read on your new gamification and points program in Brazil? And could you also touch on some of the behavioral implications from your agentic shopping pilot in terms of search, conversion, frequency, ad click-through rates, and your ability to promote more ecosystemic behavior from the engagement that you get agentically? Thank you.
Ariel
Chief Financial Officer
Hey, Bob. So I think it's too early to comment on the gamification initiatives and points. We've only run them out. as an AV for some time, so it's early to actually make a point. I would say the impact so far is positive. We see increased engagement coming from those users who do engage with the proposal, but nothing to share. On the bigger picture, I would say agentic. There are two big things we're doing in commerce with Agentic. On the one hand is improving our search through AI, and that's proving to have positive results. Both in terms of conversion rates in the marketplace, items sold, and so on, but also on our advertising platform, the more AI we deploy to search, the better context we provide, the better ads we are able to pick, choose, and display to our consumers, and the more CTR that we get from those ads, so higher revenue. On the second initiative, which is our shopping assistant, we are just A-B testing that one, so nothing to really share in terms of engagement and results, but we're very excited with the early results we're seeing on the shopping assistant, which is live for some consumers in the marketplace. Taking a step back and picking up your point on engagement, I would say that we look at engagement with a broader view. So the bigger and the more engaging our marketplace becomes, the better chances we have of building the largest digital bank in Latin America. The bigger the marketplace and the better the marketplace, the better our Mercado Pago application works. Conversely, the better Mercado Pago becomes, the more appealing our marketplace becomes to our users too, basically because users find the best financing and payments alternative right at the place where they are already shopping. And basically we see very few companies anywhere in the world who operate at this intersection of commerce and fintech at the scale that we do it in Latin America. And that's really creating a unique flywheel that is very difficult to replicate for any other player. We are very satisfied and that's why we've been so precise on highlighting engagement this quarter. We think this is a unique competitive advantage that we have and basically the results that every single one of the investments that we have been making both across commerce and fintech is playing on favor of making that flywheel turn faster and faster.
Operator
Conference Operator
The next question comes from Marcelo Santos with JP Morgan. Please go ahead.
Marcelo Santos
Analyst, JP Morgan
Good evening. Thanks for taking my question. Could you discuss a bit how the ramp up of credit card in Argentina is going? Are you happy with the early results? Is it progressing well? Just anything would be great. Thank you.
Osvaldo
Management
Hi, Marcelo. We are very excited with how the credit card in Argentina is going. As we know, we only started issuing cards three quarters ago, roughly around September last year, and we have seen a lot of demand, and we are seeing a significant adoption and use, and it's significant, for example, how much people are using the card to pay on the MercadoLibre platforms. It's contributing to the amount of payments with MercadoPago, means of payments within the platform. Still early to talk about payback periods because it's only nine months in the first cohort. However, we are glad to see that the payments are in line to what we expected when we started issuing the cards, so there have been no surprises there. And even in an environment where some other financial institutions are concerned about the credit cycle in Argentina, We are very happy with the issues we have had in Argentina. We think that given our penetration in the market where the majority of the country use MercadoPago every day or every month and every day, we have been able to cherry-pick those users which we deem to be less risky. So, in general, I would say we are very happy and that this strengthens both the marketplace and MercadoPago and the presence of MercadoPago has in Argentina.
Marcelo Santos
Analyst, JP Morgan
Okay, thank you very much.
Operator
Conference Operator
The next question comes from Rodrigo Gastin with Itaú BBA. Please go ahead.
Rodrigo Gastin
Analyst, Itaú BBA
Yeah, good evening, guys. Just a quick question here on the credit cycle in Brazil. Investors are quite concerned about the potential deterioration during the second half of the year in 2027. So just trying to understand here two parts of my question. So number one, if you understand that so far so good, in other words, when you look at most of the products, at the NPL of these products, so far no important deterioration or signs of deterioration, that's the first part. And the second one is, what can you guys proactively do to protect yourselves from an eventual deterioration of the credit cycle, something that you cannot control? So what you are doing here? That would be my question. Thank you very much.
Osvaldo
Management
Rodrigo, yes, I confirm that so far we are not seeing any deceleration or deterioration of the credit book in Brazil. If you look at NPLs, they are roughly in line to what they were a year ago, and NPLs are even better than they were last quarter. So they are nearly bottoms of NPLs that we have had. So we don't see any deterioration. I think that we have been very I would say conservative in terms of whom we issue credits to, and with regards to what we expect for the future, I would say that we have been through a downgrade cycle in the past in Brazil, and we have been through, right now, about adverse macro conditions in Argentina, and in both cases we have been cautious, and when we thought that we had to to curtail the number of available lines or the lines of credit. We have done so. At this point, we are confident that the molds are working better than they were in the past.
Ariel
Chief Financial Officer
Just to add on Ozzy's comment, I think taking a step back, what you see in terms of credit and deterioration, it's actually the opposite. I mean, if you look across the region, across products, we are almost at our all-time low Thank you very much.
Operator
Conference Operator
The next question comes from Pedro Pinto with Brandesco BBI. Please go ahead.
Pedro Pinto
Analyst, Bradesco BBI
Hi, everyone. Thanks for taking my question. My question is about now that we completed one year since the implementation of the lower free shipping threshold in Brazil, which has been pretty effective in GMV acceleration in Brazil. Very clearly, mentioned in the latter. Now the comps get tougher. Would you guys plan additional investments to continue consolidating the market? What would be the next frontier for Brazil commerce at this point? I don't know if it's quick commerce, social commerce, pharmacy category. What should we expect as a priority strategy-wise for Brazil commerce from this point onwards for momentum to persist?
Martin
Management
Hi, Pedro. It's Martin here. How are you? We are, you know, as we described in the letter, I think the results of lowering the free shipping threshold in Brazil after one year are amazing. I mean, we are seeing tremendous growth. If you look at items growing at 56%, they were growing 26% or half of that rate a year ago. Engagement with the platform is incredible. The number that I'm most amazed is conversion. I mean, we have been growing significantly in terms of traffic, and on top of that, we grew our conversion by 1.1 point year-on-year. At the scale of MercadoLibre, that's enormous in terms of volume. But also, you know, vibrancy and frequency on our platform, daily active users growing much faster than monthly active users. We're getting more users that are also buying on more verticals or and more and more engaged in different verticals within the ecosystem, buying more times with more frequency. In Brazil, frequency of purchase increased by 20% number of transactions, number of items for users. So all the metrics I wanted to influence were there. Of course, like you said, comps become tougher, but we don't make investment decisions based on comps, obviously. We make them based on the merits of the areas where we're investing. We're making sure that those are strategic to our marketplace. They contribute to engagement and to growth, and they contribute to, you know, strengthening our market position, our leadership position, to capture this long-term opportunity that we have in front of us.
Ariel
Chief Financial Officer
Yeah, so just complementing Martin here, so... A, I would say that we've not seen a step change from one day to the other. They will lower our free shipping threshold and then steady metrics in terms of engagement, conversion, and so on. The different effects that we've seen across our marketplace have been consistently improving quarter after quarter. And with that, You can see the numbers from Q2, right? The results from this quarter already compare with a lot of the changes that we've implemented last year, and we're still growing very, very nicely. So picking up on Martin's point, we are not optimizing for growth, so it's not that we will deploy one thing or the other in the future just for the sake of keeping growth high. We will just find whatever we think is needed in order to continue improving the value proposition for our consumers. Of course, there are things that we like and we might test and so on, but it's not that we are making a step change in investments or strategies just for the sake of compounding versus last year changes.
Pedro Pinto
Analyst, Bradesco BBI
It is very clear. Thank you, Ariel. Thank you, Marcin.
Operator
Conference Operator
The next question comes from Deepak Mathiwanan with Cantor Fitzgerald. Please go ahead.
Deepak Mathiwanan
Analyst, Cantor Fitzgerald
Guys, thanks for taking the questions. Just wanted to follow up on EBIT Margin. EBIT Margin came in pretty much as you anticipated sequentially in 2Q. It does seem like some of the investments were offset by improvements in NIMAL on the consumer credit side. Can you comment about the sustainability of margins at these levels in second half? Are you committed to making trade-offs if potentially operating environment somewhat changes and becomes unfavorable? And then perhaps a related one on AI cost. You rolled out cloud to employees last quarter. Can you talk about the usage and how the spend is ramping? What are some of the ways you're seeing benefit in the early days? Thank you so much.
Martin
Management
Hi, it's Martin here. I think if you look at margin sequentially, as I mentioned before, the main driver of margin improvement was the improvement that we saw on the portfolio of consumer credits in Brazil. And in addition to that, we've seen some scale, very strong scale in terms of growth in Brazil that enabled us to dilute fixed costs. As you've seen over the past several years, we have been diluting OPEX very nicely. And in this particular quarter, we diluted OPEX by two and a half points, quarter on quarter. So that's also contributing too. And we elected to reinvest that margin into other areas of the business, as I explained before. And I think the philosophy continues to be the same. We have some areas of the business that are delivering very strong profits and are growing very fast. If you look at our credit portfolio growing at 75% year-on-year, our advertising business growing 70-plus percent year-on-year, the acquiring business as well. We are continuing to deliver scale because of the growth that we're delivering. So we are electing to reinvest in areas of the business, as we discussed before, lowering the free shipping threshold, 1P, CBT, and so on. So that philosophy will continue to be the same. And going forward, we invest in a very disciplined manner. We have engagement and growth targets for each initiative that we take on. And more important than that, we have a clear path to profitability to those initiatives, and we measure against those, and we lever, we graduate the intensity of investments based on those results. So that's the first part of your question. Then you ask about AI. We are very excited about AI. I mean, obviously, we are investing more than a year ago. I think we invested about $80 million on AI this quarter compared to a year ago. But we are seeing very strong results. I mean, if you look at it, I mean, let me break it down in a couple of ways. Consumer-facing, we have several initiatives that are paying out. Very nicely. We talked about the Mercado Pago AI agent, the seller assistant on MercadoLibre. Those continue to scale very nicely. This quarter, we disclosed on the letter, the ad orchestrator that is increasing the engagement with our users grew by 66% the usage of that tool. That is a way to get more sellers to our advertising platform, and it's helping us to grow the advertising business by 73% year-on-year. I think Ari mentioned the AI tools that we deploy on our search engine in the five largest countries. And it's important to mention that, of course, that increased the price, the cost, because you have to pay in a length now. But when you put together the incremental volume that we sell, plus the incremental conversion and advertising, it more than pays the cost of that initiative. that has a positive return on that investment. So that's a good example of AI contributing to profits. Then on the productivity side, I think in the past we talked about customer service. For example, four years ago, we used to have 10,000 reps on customer service. Today we have 7,000 reps, even though the business grew by 3x in that period of time. And that's because 90% of the interactions are done without a human participating on the issue. In product development, obviously, that's tremendous productivity gains. We have 20,000 developers that are using AI. A year ago, they were coding, they were helped by AI. Today, human written code is the exception. All of the code, the majority of the code, is done by AI. And you can see that also flowing through our PML. Product development scaled from 8.4% of revenues to 7.2% of revenues year on year. even though it has this incremental cost of AI within it. So we are very, very optimistic about it. We are seeing the results. We manage it with discipline. We are focusing on cost as well. You know, cost per token continues to come down, but we're seeing very positive results in terms of investments on AI and MercadoLibre.
Operator
Conference Operator
A next question comes from Danny Iger with XP. Please go ahead.
Neha Agarwal
Analyst, HSBC
Hi, thanks for taking my question.
Danny Iger
Analyst, XP
I'd just like to hear a little bit more about how you're seeing your affiliate program, what you're doing to scale it, current gaps that you see, and if you can expect any heavier investments in this front going forward. Thanks.
Ariel
Chief Financial Officer
Hey, Dani, this is Ariel. So the affiliate channel is actually scaling Thank you very, very nicely. I'm becoming more efficiently simultaneously, so we think it's actually working. The affiliate CMB share grew across every market in Q2, including Mexico, where we dialed down some of the couponing that we were deploying in the past. So buyer quality is also a very important metric that we look at when we are evaluating the program. Affiliate buyers show materially higher platform retention than non-affiliate buyers. So the channel is not only driving one-time purchases, it's also acquiring users who come back later to our platform, and that's really exciting as well. So this is exactly what we wanted to achieve when we launched and accelerated the investments in affiliate back in Q2 2025. And a year on, we can see that Unicom Economics and sales and marketing as a percentage of sales are broadly flat, but simultaneously we are making a lot of progress in the product, in the engagement, in the number of affiliates and so on. So we're happy. Economics are improving. Seller co-founding for affiliate is growing. So extremely excited and positive on the outlook for the different markets.
Operator
Conference Operator
Perfect. Thanks. The next question comes from Craig Maurer with FT Partners. Please go ahead.
Craig Maurer
Analyst, FT Partners
Yeah, thanks for taking the question. I wanted to just ask quickly about Mexico. Two points. In terms of, you know, direct contribution margin compressing, you know, for Mexico, roughly half of that was from acquiring. You know, how much of That was the devised cost pressure related to memory chip inflation that will eventually grow over versus deliberate customer acquisition cost investment. And second, in terms of GMV decelerating, with the tax reform headwind. Is that headwind fully in the run rate now? Was it fully in the run rate in second quarter? That would be helpful to know as we think about modeling the back half of the year.
Osvaldo
Management
Hi, Craig. With regards to acquiring margin in Mexico, It was mostly related to both increasing the amount of devices we bought, increasing inventory. As we sell the devices at a loss, whenever we buy inventory, we need to book the loss up forward. And the rest was driven by, as you mentioned, the increase in the memory chips cost. So I'd say the majority of the compression in Mexico are related to those two issues and not to a decision to lower our prices, which we did not.
Ariel
Chief Financial Officer
Hey, Craig. So on Mexico commerce and demand dynamics, I would say, yes, the tax reform that we explained last quarter is definitely a headwind to our growth. and that together with some headwinds coming from a weaker macroeconomic environment and the even lower consumption during the World Cup definitely pay some toll to our growth. But still, if you see our numbers, our growth rate was pretty robust. We continued gaining market share year over year and we even gained more than our main competitor. And also when you compare our performance with traditional retailers, you can see how the structural growth opportunity in the country is playing to our favor, right? So the market is growing, we are a large slice, and physical retail is clearly being challenged by e-commerce. Just to wrap up, I would say Mexico is perhaps the market where our ecosystem could play out the most in our favor in the long run because of the lack of access to financial services and Mercado Pago's positioning as the leading digital bank and the leading fintech acquiring. I think we're driving digitalization in the country and that's pushing the flywheel, which is strengthening both fintech and e-commerce So we remain optimistic with the market, although we do see near-term challenges, which were a bit deeper in June and July with the World Cup. There's nothing that is actually impacting the huge secular trend of growth and opportunity that we see in Mexico, and more importantly, the long-term earnings power that we find in that market.
Craig Maurer
Analyst, FT Partners
Thank you.
Operator
Conference Operator
The next question comes from Josh Beck with Raymond James. Please go ahead.
Josh Beck
Analyst, Raymond James
Thank you for taking the question. I wanted to go back to the AI cost because I think you've shared a little bit more than we've generally heard on the earnings call. So I think you said the cost of tokens was up 80 million year over year, but you're saving, I think, almost a percent maybe of revenues in terms of product development. So it certainly seems like if you just look at those two and many more. So I'm just kind of curious, like, as we look forward, could this be a trend that continues and maybe provides kind of more ROI and benefit to the PML? So that's kind of one question on the AI costs. The other one is on the credit card NYML, the Thank you for your question. Let me just clarify the
Martin
Management
Product development scale that you're seeing, that I mentioned before, one point year on year, most of that doesn't come from AI, just to be clear. We have been scaling product development for many years now, and that trend continues as we become more productive and more efficient in the way we manage our product development. What I tried to explain is that even though we include the majority of the AI cost within that line, that line continues to scale, just to be clear. Then when we look at the AI investment that we're making, we can see the productivity gains throughout our workforce. We can see certain initiatives where we can measure the actual return on investment. The example to that was customer service or the initiative on AI applied to search. And there are initiatives where we're experimenting. But we are very optimistic. We think that given the way we manage technology, the data that we have, and the position that we have as a technology company, we should be able to take this new technology and scale it, and it will help us significantly to scale our revenue generation, plus it will make us a lot more efficient in the way we manage our business.
Ariel
Chief Financial Officer
So let me take one step back on AI to make just one complementary comment to Martin. So although we care about the bill and we proactively manage every single business, Thank you very much. are trying to capture. Discovery is becoming more personalized. Transactions are becoming more frictionless. Credit becomes more tailored to any given consumer. We can underwrite better and so on. And we are convinced that the 27 years of proprietary data that we have accumulated across commerce, payments, credit, logistics, position ourselves in a good place in order to capture the opportunity that AI provides. So this is like fuel that we are applying to an organization that is already wired into technology and into the idea of using every single technological lever out there in order to make the most. In parallel, I would say to Martin's point, AI is definitely contributing to cost efficiency. 2026 is probably the first year in many, many years in which we are not growing our engineering team, and that's also coming from the fact that AI is driving developer productivity consistently.
Osvaldo
Management
George, going to your question on credit cards, you asked about our All their portfolios and cohorts, and basically what we continue to see, mostly in Brazil, which is the one market where we started first, is that each cohort typically reaches NEMA or NIMA breakeven after 12 to 18 months. That has been pretty consistent. We continue improving profitability. So what we are doing now as we accelerate issuance is basically invest more. That's why you see some compression on the NEMA of the credit card portfolio between last year and this year. It was nearly break-even a year ago at minus 2.5% now, but that is driven mostly by the fact that we were able to accelerate The speed of issuance. A year ago, we issued 1.6 million cards in the quarter, and this quarter we issued 2.6 million cards in Brazil. And therefore, we are confident that we are investing, and the payback, we have certainty about the payback we will get. And beyond the payback in the card itself, what we are seeing is that whenever we issue cards, we see a lift in net promoter scores from those users. They are more likely to be... Thank you very much. Thank you.
Operator
Conference Operator
The next question comes from Kyle Fredo with UBS. Please go ahead.
Kyle Fredo
Analyst, UBS
Good evening. Thanks for the opportunity. I have one question. This is more a follow-up on the credit side. I would like to double-click on the asset quality of your credit group, please. We saw definitely an improvement in provision levels this quarter, which is the cost of risk reducing Q&Q. We saw good trends on the short-term NPLs as well, but on the other side, as your duration is short, it's quite tricky to look only to the short-term NPL in our view. So actually, at the same time, the 90-day NPL had quite a meaningful deterioration this quarter. So my question is, how should we read that if this improvement in cost of risk was much more seasonal and it should be higher sequentially? and how would you describe your group at the title on the second half of the year, especially in 2021? Thank you.
Martin
Management
One second, please.
Osvaldo
Management
In general, I would say our animals are super healthy. MPLs are at the lowest point for 15 to 90 days. When it comes to 90 days, I would say that there are a few things to keep in mind. Thank you very much. and more work before that a little bit higher than we expected. But then there was a slowdown at the pace we were issuing that product because of that deterioration. And so you see a little bit of a jump in the over 90 days. But it's not something that I would be concerned about. Again, that is a very small number. And the other bucket, the 15 to 90 days is significantly more relevant in terms of profitability.
Martin
Management
If I may complement also, keep in mind that some of the products that are growing very fast now are relatively short-term duration. And those products tend to have higher MPLs because, remember, the good payers get out of the portfolio fairly quickly, and the default does stay for 360 days. So there might be also some distortion because of that. But again, as Osvaldo mentioned, nothing to worry about. Our margins continue to be, the health of the portfolio continues to be It continues to be very profitable, so I wouldn't make a big issue out of it.
Operator
Conference Operator
The next question comes from Neha Agarwal with HSBC. Please go ahead.
Neha Agarwal
Analyst, HSBC
Hi, thank you for taking my question. Could we talk about a bit of impact from the lower policy rates expected in Brazil For your different business segments, what kind of impact can we expect from lower rates?
Osvaldo
Management
Anyhow, I'll say that both on the acquiring and credit business, there is no significant impact by a little bit of a change in the rates in Brazil. Typically, the market, our competitors and ourselves adjust those rates depending on what's happening with the policy rates. There is marginal improvements in the credit you have already issued because you price them with a higher rate, but it's really, I would say, marginal. But once we get to the new standard, basically, we adjust prices. There is probably a little bit more of an impact on the marketplace because typically we don't adjust so frequently the parcelados sin juros prices on the marketplace. So on the margin, that is an improvement to the take rate in the marketplace.
Martin
Management
The marketplace typically when interest rates come down, we improve a little bit margins, and when they go up, we lose margins because we don't adjust every single time the rates change.
Operator
Conference Operator
The next question comes from Marvin Fong with BKID.
Marvin Fong
Analyst, BKID
Please go ahead. Hi, great. Thanks for taking my question. I apologize if these are asking for it and jumping between calls here, but I appreciate all the great information you provided about ecosystemic users. You know, I would love some additional color without being too specific, but could you give us an idea of what percentage of your users in Brazil or perhaps across your entire marketplace are in fact ecosystemic users. We just want to get an idea of how much future growth is possible there. And then second question, just on cross-border, could you just kind of update us on your strategy there to improve the profitability and cost efficiency of that product? I know you have the
João Torres
Analyst, Citi
Thank you. Hi, it's Martin here.
Marvin Fong
Analyst, BKID
Thanks for your question. Regarding ecosystemic users, we wanted to make sure that it's clear to the market the fact that we have a
Martin
Management
Two-sided ecosystem generates this opportunity to bring users that are active on both platforms, and we wanted to give some color to the market regarding the importance of that. When we see an ecosystemic user has 70% more GMV on the marketplace and 90% more TPV, double the asset under management, so very much engaged, and that results in better profitability. We also mentioned that the rate of growth of those type of users is the highest of any kind of users. I think it's growing 37% year-on-year. But we don't disclose the actual share of users. We just want to make sure that it's clear that those are important users to us, growing very fast. And a lot of the investments that we're making are aiming to get more of the users, both on the commerce side and the fintech side, to become ecosystemic users.
Ariel
Chief Financial Officer
Hey, Marvin. So on cross-border trade, We are extremely satisfied with the trajectory we are seeing. CBT GMB is growing approximately at 60% year over year, with triple digits growth in Brazil, Argentina, and other markets, and above average growth in Mexico, our largest market for CBT by far. More interestingly, the volume coming from our Chinese fulfillment center is growing 170% quarter over quarter, So basically, we built the capacity and we see that the volume is following. And basically, with CBT, we're providing a better service and more choice to our consumers, right? So CBT is adding more selection and attractive prices. and users always want to get that. And, you know, the more supply we get, the more demand we get. And with that demand, our platform becomes more attractive in order to get more supply. So positive on that effect. And simultaneously, the warehouse in China has enabled us to improve delivery speed, reduce cancellation, which is also driving NPS positively and pushing retention and repurchase up Simultaneously, on unit economics, which is another dimension that you asked for, we continue to see sequential improvements in our margins, and that has been consistent for a few quarters now. And basically, it's driven by the combination of scale, which is helping us dilute some of our costs, but also going through the learning curve that is allowing us to tackle every dimension of the business to really get to understand what the levers are in order to make it work. So as I was saying at the beginning, very satisfied, encouraged, but still early days for CBT and we have many things to continue doing.
Operator
Conference Operator
The next question comes from Joao Torres with Citi. Please go ahead.
João Torres
Analyst, Citi
Thanks for taking the question. I just wanted to double-click on the credit card profitability trajectory, and I appreciate the color in the email by credit product, and it's really helpful. So I think, you know, it's still not clear to me where this – I know, Ozzy, you're still in a significant card issuance phase, but, you know, given the level where it is right now, you know, above $7 billion – and of course, the yields, the spreads on this product should be extremely robust right now. So is it fair to say that we are reaching a level where we could expect a profitability inflection? I think any color in terms of where you're seeing this and whether There's room to even accelerate more. So any color regarding where we should start seeing maybe the NII and the e-malls for this product in the next couple of years would be extremely helpful. Just the curve, right, and the strategies.
Osvaldo
Management
Hi, Joel. As we mentioned, we are super excited with how the credit card is evolving, and we continue to see the same patterns as before in terms of reaching profitability for each given cohort. And now, when it comes to your question regarding reaching a turning point, I think that is mostly related with the history of the size of each cohort, basically. We have been accelerating the pace of each one, so if you were to look at cohorts that are older than three years, those are a rather small part of the portfolio, and the majority of the portfolio has been issued, I'd say, in the last two years. And that's why we need more time for the average of the portfolio to mature. As we are confident of how we are issuing, we have been able to accelerate the pace of issuance and that in some way slows down the average maturity of the portfolio. So I'd say it's mostly a combination of how fast we continue to issue and then how each portfolio evolves.
Martin
Management
And maybe just to, if you step back, I think it's important to realize the traditional importance of the credit card, right? It's not the profitability that you're seeing on the letter. is only the credit card, but as we mentioned also in the letter, people who use the credit card have two to three times more chances of becoming ecosystemic. They tend to buy more on MercadoLibre, tend to bring more of their financial life into Mercado Pago, so the credit card on itself has a clear path to profitability, as Osvaldo mentioned, but on top of that, and probably more important than that, is in a strategic product, both for Mercado Pago as well as MercadoLibre, so just don't lose sight of that.
Operator
Conference Operator
This concludes the question and as a session, I would like to turn the conference back over to Ariel Szarfsztejn for any closing remarks. Please go ahead.
Ariel
Chief Financial Officer
I want to take this opportunity and go back to one of the things I was saying at the beginning of the call. We are building something quite unique globally, an ecosystem of commerce and financial services that compounds on itself. The bigger and the more engaging our marketplace becomes, the better our chances of building the largest digital bank in Latin America and the bigger our advertising business will become. And simultaneously, the better Mercado Pago becomes, the more appealing our marketplace becomes for our consumers. Mercado Libre and Mercado Pago have become a daily habit for Latin Americans across the region, but the opportunity that we have ahead of us is even bigger. These are not two businesses running in parallel. This is one flywheel, each side making the other one more valuable. As we said in the letter, we invest in it carefully, with discipline, and only when we see that the economics are working, if we get that flywheel right, the result is structurally higher engagement, loyalty, and scale. And that is what will maximize our long-term profitability. So the underlying philosophy with which we are operating has not changed in almost three decades, investing in eliminating friction in what deepens user engagement and letting it compound. Our conviction in this approach, the evidence supporting it, and the ecosystem behind it are all stronger than they have ever been. We are convinced Thank you very much and looking forward to connecting with you in the next quarter.
Operator
Conference Operator
This brings to a close today's conference call. You may disconnect your lines. Thank you for participating and have a pleasant day.